Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@problindnigeria.com
How do I place an order?
You can place an order online through our website, or by contacting our customer service team. To place an order online, simply add the products you wish to purchase to your cart and proceed to checkout. To place an order by phone, please call our customer service team or by WhatsApp on +234 810 434 3130 or send us an email to info@problindnigeria.com
Can I customize the size or color of a product?
Yes, we offer customization options for many of our products such as rugs, curtains, blinds, and some amenities. Please contact us for more information and to discuss your customization options
What is your warranty policy
We stand behind the quality of our products and offer a one-year warranty on all our products. If you experience any issues with your product within the first year of purchase, please contact us and we will work to resolve the issue.
Do you offer international shipping?
Yes, we offer international shipping to select countries and if your order size verifies certain conditions. Please contact us on +234 810 434 3130 for more information and to discuss international shipping options.
Do you offer discounts for interior designers or architects?
Yes, we offer special discounts for interior designers and architects.
Do you offer design services?
No, unfortunately we don’t offer design services, but our experienced team can work with you to create a customized design plan for your space
Can I request a product catalog?
Yes, we offer a product catalog that you can request by contacting our customer service team on +234 904 524 9128 Or by email info@problindnigeria.com
We can send you a digital copy of our catalog.
Do you offer installation services?
Yes, we offer installation services for curtains & blinds. Please contact us on +234 810 434 3130 for more information and to schedule an installation appointment.
Can I see a sample of the fabric before I purchase it?
Yes, we offer fabric swatches for most of our products. You can order up to 5 fabric swatches for free, and they will be shipped to you within 1-2 weeks.
How long does it take for my order to be delivered?
Delivery times vary depending on the product and your location. We will provide you with an estimated delivery date at checkout, and you will receive a shipping confirmation email with tracking information once your order has been shipped.
What payment methods do you accept?
We accept Master Card, Visa Card, Verve, NIBCC Central Pay